Our refunds policy is designed to ensure a fair and transparent process:

1. Cancellation

All paid amounts are non-refundable. If you have any issue, please contact our customer support team at support@apnalead.com.

2. Refund Process

All paid amounts are non-refundable. To request a refund, please contact our customer support team at support@apnalead.com.

4. Exceptions

While our general policy is that all paid amounts are non-refundable, there may be exceptional circumstances where we consider refunds on a case-by-case basis. These exceptions are rare and will be determined at our sole discretion.

5. Technical Issues

If you encounter technical issues or difficulties using our service that prevent you from accessing its features as intended, please contact our customer support team immediately. In such cases, we will make reasonable efforts to resolve the issues promptly and may consider refunds if the problems persist.

6. Unauthorized Transactions

If you believe your account has been subject to unauthorized or fraudulent transactions, please report this to us immediately. We will investigate the matter thoroughly and may issue refunds if we find evidence of unauthorized activity.

7. Subscription Renewals

If you have subscribed to a recurring payment plan, you can cancel your subscription at any time before the next billing cycle to avoid future charges. Refunds for subscription renewals that have already occurred will not be provided.

8. Dispute Resolution

If you have concerns or disputes regarding payments or refunds, please contact our customer support team to initiate a resolution process. We aim to address and resolve such disputes in a fair and timely manner.

9. Changes to Refunds Policy

We reserve the right to update or modify our refunds policy at any time. Any changes will be communicated to our users through our website or by email. It is your responsibility to review the policy periodically to stay informed about any updates.

10. Legal Rights

This refunds policy does not affect your statutory rights as a consumer under applicable consumer protection laws. We will always strive to comply with the law regarding refunds and cancellations in your jurisdiction.