Human Resource

apnalead is our comprehensive customer relationship management (CRM) tool.

Human Resource Customer Relationship Management (HR CRM) involves the application of customer relationship management principles and technology to manage interactions and relationships with employees, candidates, and other stakeholders within an organization's human resources function. While HR traditionally focuses on managing employee relationships, HR CRM expands this to include prospective employees, job applicants, and even internal departments.Implementing an HR CRM can lead to improved employee satisfaction, more effective talent management, streamlined HR processes, and better communication across the organization. It also contributes to the overall enhancement of the employer brand and employee experience.